MAZELEVELING
LEGAL

Terms and policies

Last updated: [DATE]. By buying in the store you agree to these terms.

Terms of Service

  1. The store is run by MazeLeveling. Payments are processed by Tebex Limited, which acts as the seller of record and handles payment, tax and receipts.
  2. You buy a digital, cosmetic rank for one Minecraft: Java Edition account (the name entered at checkout). Ranks give no gameplay advantage, in line with the Minecraft Usage Guidelines.
  3. "Lifetime" means for as long as the MazeLeveling server runs. We may change or add cosmetic perks; a rank keeps a comparable value.
  4. Titan++ is a monthly subscription for players who own Titan. It renews every month until you cancel it in your Tebex or PayPal account. When it ends you keep Titan and the colour of your +.
  5. A rank cannot be moved to another account, sold or traded.
  6. Breaking the server rules can lead to a mute or ban. A ban does not give a right to a refund, and a banned player keeps no access to perks while banned.
  7. If you are under 18, you need permission from a parent or guardian to buy.
  8. This store is not affiliated with Mojang or Microsoft.

Refund Policy

  1. Ranks are delivered right away. At checkout you agree to immediate delivery, so the 14-day right of withdrawal for digital content ends once the rank is delivered.
  2. You can only get a refund if you did not receive your rank, or if the rank does not do what this store says it does.
  3. There are no refunds for any other reason, for example a change of mind, a ban for breaking the rules, or no longer playing.
  4. To ask for a refund, open a ticket in our Discord within 14 days of buying, with your Minecraft name and the transaction ID from your Tebex email.
  5. A chargeback or payment dispute removes the rank and blocks the account from the store and the server until it is resolved.
  6. Nothing in this policy limits your rights under consumer law.

Privacy Policy

  1. Tebex collects your payment details, name, email and country to process the order. We never see your card or bank details. See the Tebex privacy policy.
  2. We receive your Minecraft name, account ID, the package you bought and the transaction ID, to give you the rank and help with support.
  3. We keep purchase records as long as the law requires for bookkeeping, and do not sell or share them.
  4. The website uses no trackers. The only cookie is the login cookie of the forums, set when you log in.
  5. Forum accounts store your Minecraft name and account ID, a scrambled (hashed) password and what you post. Posts are public. Ask staff to remove your account.
  6. The home page asks the public service mcsrvstat.us whether the server is online, and the forums show player heads from mc-heads.net; both see your IP address.
  7. To see or delete your data, contact us in our Discord or at [CONTACT EMAIL].